Privacy Policy

One Bau Group is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

​

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

​

What is Personal Information and why do we collect it?

 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

​

This Personal Information is obtained in various ways including interviews, correspondence, telephone calls, email, via our website www.onebaugroup.com.au, from media and publications, publicly available sources, cookies, and third parties. We do not guarantee the policies or practices of any authorised third parties.

​

We collect your Personal Information for the primary purpose of providing our services to you, communicating with you, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure.

​

You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

Where appropriate, we will explain why we are collecting Personal Information and how we plan to use it at the time it is collected.

​

Use of Cookies and Website Tracking

​

We may use cookies and similar tracking technologies on our website to enhance your browsing experience and collect usage data for analytics purposes.

​

Cookies are small data files stored on your device that help us understand how you interact with our site, improve performance, and tailor content to your preferences. You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.

​

By using our website, you consent to our use of cookies in accordance with this policy.

​

Sensitive Information

 

Sensitive information is defined in the Privacy Act to include information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, trade union membership, criminal record, or health information.

We do not typically collect sensitive information unless:

• It is required for the primary purpose of our services,

• It is directly related to a secondary purpose that is reasonably expected,

• You have provided consent, or

• It is required or authorised by law.

​

Third Parties

 

Where reasonable and practicable, we will collect your Personal Information directly from you. In some circumstances, however, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us.

​

Disclosure of Personal Information

 

Your Personal Information may be disclosed in the following circumstances:

• To third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

​

Security of Personal Information

 

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.

​

When your Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, most information will be stored in client files which will be kept for a minimum of 7 years, as required by law.

​

Access to your Personal Information

 

You may request access to the Personal Information we hold about you and request correction if it is inaccurate, subject to certain exceptions.

​

To access your information, please contact us in writing. One Bau Group does not charge a fee for access requests but may charge a small administrative fee for providing a copy. We may require identification before releasing the requested information to ensure your data is protected.

​

Maintaining the Quality of your Personal Information

 

We aim to ensure that your Personal Information is accurate, complete, and up to date. If you find any inaccuracies, please notify us as soon as possible so we can update our records and continue to provide high-quality services.

​

Policy Updates

 

This Policy may change from time to time and will be available on our website.

​

Privacy Policy Complaints and Enquiries

 

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Adam at One Bau Group
adam@onebaugroup.com.au
0434 944 042